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Marks Sattin recruitment
,
London, Greater London
Collections Specialist
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Salary: £150 per day |
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Overview
Facilitate the timely delivery of invoices to all designated accounts / contacts on relevant ledgers. Build relationships with internal and external clients. Maintain regular dialogue with clients. Maintain debtors' levels in accordance with targets set by management. Accurately identify and assign cash allocations to the AR Transaction Reporting team to clear outstanding invoice items. Identify and raise client invoice / trade queries and ensure that customer queries are resolved in a timely manner. Produce and issue statements of account to clients from the sales ledger accounting system. Assist clients in prioritising invoice payment to align with the payment terms. Escalate problems to senior management if the client is not in a position to settle balances quickly. Provide the Credit Control Manager with first line of support to ensure adequate reporting and transparency of aged collection issues. Provide status of accounts to clients and discuss initiatives to aid the client in the reconciliation and payment of invoices. Raise monthly invoices. Reconcile the invoice upload to the billing system. Update customer records. Review and input contracts in the billing system. To fulfil any additional / ad hoc duties as required to meet the needs of the business. PERSON SPECIFICATION SKILLS: Strong personal organisational skills The ability to work to rigid deadlines Self-motivated, able to work independently and as part of a team Excellent written and verbal communication skills Service oriented, adaptable and resilient Results oriented with personal accountability Excellent attention to detail, quality and control Able to develop new skills and understand new technology as required Skilled in Microsoft applications software (Word, Excel (vlook up & pivot), PowerPoint, Outlook etc.) KNOWLEDGE: A good understanding of financial markets is desirable Understanding of Wholesale Financial Services is desirable