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Search Consultancy
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Manchester, Greater Manchester
Customer Service Representative
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Job Type: Full-time |
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Overview
If you're based in Manchester and want to earn up to £20,000 a year working for a leading insurance company as a Customer Service representative, look no further As a Customer Service Representative in our Manchester office, you'll be taking inbound calls from our customers, dealing with a wide range of enquiries, ensuring that the customer's query is resolved the first time, taking ownership of the call from start to finish. IN addition to the generous basic salary you will receive a bonus of up to 5% on top of an additional Christmas bonus. Other benefits include: 33 days annual leave (including bank holidays), rising with length of service Refer a friend scheme, up to £1,000 Employee discounts on company products Contributory Pension Life Assurance Long Service Awards Employee Assistance Programme Excellent training and ongoing progression Life assurance Employee assistance programme and long service awards Our inclusive customer service team are a social bunch and will make sure your feel welcome and supported. They'll ensure you will be trained to deliver a customer service that is consistent, friendly and reliable so that their customers feel valued, understood and listened to. Skills required: You must be able to think on your feet; you never know what questions or issues might arise on a call You'll be genuine and confident with fantastic communication skills; a natural at building rapport with customers to provide a 5 star service CS applicants are welcome irrespective of their background whether it be retail, hospitality, the care sector or another call or contact centre. We welcome people with engaging personalities and a positive outlook and mind set If you have the customer's best interests at heart and can demonstrate what excellent Customer Service looks like, please apply today for this Manchester-based Customer Service Representative role today for immediate consideration. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.