Customer Services / Administrative Executive

Recruitment Genius ,
Stockton-on-Tees, Durham
More Details
Job Type: Full-time
Salary: £16,000 per annum

Overview

You'll be joining a small but busy team in an excellent environment, supporting some great brands in a really hands-on role where you will have a varied day helping to manage their customers' queries and orders. This is a frontline position where you will be managing incoming customer service calls and emails across various brands, and generally assisting with day to day administrative duties, ensuring their customers receive the first-class service they expect from the brand. - First point of contact for incoming customer service queries, via phone and email - Processing any manual stock orders, as required - Assisting with dispatching orders from stock held - Maintaining a stock inventory for limited stock held on-site - Various administrative duties associated with an online retail operation Full training and ongoing support will be given to the right person. The "right person" will, of course, be reliable, have excellent attention to detail, a sunny personality and the ability to smile down the line at all times when speaking to our valued customers and will also be able to correspond in writing in a professional manner. £16,000 - £20,000 DOE Working within a friendly, fast-growing team in Stockton on Tees Stockton on Tees This is a fantastic opportunity for anyone looking to work with leading brands and immerse themselves in the work of eCommerce

People also viewed