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Charm Recruitment Ltd
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Bristol, Bristol
Project Engineer / 2nd Line Support Engineer
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Modern tech start up seeking likeminded individual to join them at this pivotal time as a Project Engineer / 2nd Line Support Engineer. Their newly refurbished dog friendly office boasts a ping pong table, chill out area with widescreen TV and fully kitted out kitchen with beer fridge Are you looking for the next step in your career where you can grow your technical and/or client relationship management skill set in a forward-thinking working environment that champions flexible working and career progression? If so, read on… As Project Engineer / 2nd Line Support Engineer you will build and maintain strong working relationships with new clients and manage their onboarding through to completion. You will complete the technical configuration of customer products according to their requirements, as well as provide ongoing support and training. Project Engineer / 2nd Line Support Engineer duties will include but not be limited to; Working closely with internal colleagues to onboard clients effectively Attending configuration workshops onsite with customers to identify their requirements and define a statement of work Configuring customer products in line with their requirements and branding Demoing sites ensuring complete client satisfaction and providing user training To be successful as a Project Engineer / 2nd Line Support Engineer you will have experience in technical product configuration, ideally within a client facing role. You will be a superb communicator as well as professional, personable and highly organised. Job Title: Project Engineer / 2nd Line Support Engineer Salary: up to £30,000pa Hours: 37.5 hours/week (flexible working hours) Modern tech start up seeking likeminded individual to join their fun organisation at this pivotal time in their journey.Their newly refurbished dog friendly office boasts a ping pong table, chill out area with widescreen TV and fully kitted out kitchen with beer fridge Are you looking for the next step in your career where you can grow your technical and/or client relationship management skill set in a forward-thinking working environment that champions flexible working and career progression? If so, read on… As Project Engineer/2nd Line Support Engineer you will build and maintain strong working relationships with new clients and manage their onboarding through to completion.You will complete the technical configuration of customer products according to their requirements, as well as provide ongoing support and training. Project Engineer/2nd Line Support Engineer duties will include but not be limited to; ·Working closely with internal colleagues to onboard clients effectively ·Attending configuration workshops onsite with customers to identify their requirements and define a statement of work ·Configuring customer products in line with their requirements and branding ·Demoing sites ensuring complete client satisfaction and providing user training To be successful as a Project Engineer/2nd Line Support Engineer you will have experience in technical product configuration, ideally within a client facing role.You will be a superb communicator as well as professional, personable and highly organised. Job Title: Project Engineer/2nd Line Support Engineer Salary: up to £30,000pa Hours: 37.5 hours/week (flexible working hours)