Product Features
Blog
Contact Us
Sign In
Page Personnel Secretarial & Business Support
,
Leeds, West Yorkshire
Contact Centre Team Manager
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £28,000 per annum |
Overview
Page Personnel are working in partnership with a leading contact centre in Leeds who are looking to appoint a Team Manager to their business Client Details Our client is a specialist regulated organisation who have a growing contact centre function in Leeds Description Manage a team of between 12-15 to provide excellent service Implement new process as and where required Handle any escalated customer issues Drive performance across the team Take corrective issues to highlight under-performance Role model excellent customer service across the function Profile The successful candidate ; Prior contact centre experience Background within a regulated environment (desirable) Strong communication skills Ability to lead and inspire a team Results driven Job Offer This is a new opportunity for a contact centre team manager to join a leading regulated business in Leeds within their modern contact centre. The role offers a salary of £28,000 with working hours of Monday to Friday, 09-00 to 17-30