Business Change Manager - Agile, Change Management, Process Management

Optimal People Business Services Ltd ,
Burnley, Lancashire
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Overview

Business Change Manager x 2 - BURNELY Agile Delivery, Change Management Principles, Process Management, Insurance / Claims, Strategy, Roadmaps, Configuration Management My client, a leading Organisation within the Insurance / Financial Services Sector, are now looking for a number of Business Change Managers for Burnley (Travel is to be expected) to help with their Major Business Transformation across the group. These positions will be responsible for ensuring delivery of the Change Management program within a specified business unit of our Company, whilst providing support as required to the wider Change Management team. The position holder will be accountable for the delivery of trouble free and highly available changes through effective, reliable and efficient Change Management. Working with various stakeholders including Product Owners, this position will focus on establishing guidelines for the control by creating actionable deliverables for the five change management levers as well as the implementation and notification of changes which affect our clients, product offerings, infrastructure and production environments. The position holder will be reliable for closely monitoring and constantly auditing both the change process and execution for continual improvement. · Experience engaging with senior level business leaders/stakeholders · Comprehensive knowledge five change management levers, particularly around Change & Configuration Management · Previous experience coaching and/or supporting management. · Experience of working within a change management position, experience in an insurance environment would be desirable Clear - We are customer focused, and this gives us complete clarity on where we’re going and why. Improving the customer experience and delivering in the moment of truth is everything. We have a clear sense of others’ needs and have the depth of knowledge that enables us to respond. Visionary - We constantly look at things differently, question the status quo, ask ‘what if…?’ We’re imaginative. Not only does our culture give permission to be thought provoking, innovative and creative, these things are highly valued and rewarded. We’re ambitious for improvement. Can-do - We’re a positive, can-do organisation, which makes it a happy place to work in and a great organisation to deal with. We recognise that people work better when work is fun – we want them to enjoy every day. We all strive to create an ethos in which great ideas can get ahead. Together - We work together to make things happen: we’re collaborative. Fundamental in making togetherness real and credible is being trustworthy. That means being consistent in our level of service; reliable in doing what we say we’ll do, when we say we’ll do it; and open and honest in our dealings. Transformational - The combination of all of these qualities gives us the power to take things further for our clients and their customers. We want to go beyond what people thought possible and be a formidable force for transforming the customer experience of risk and the impact of incidents on lives. Please call Georgie on 07538 086769 to discuss further details This job was originally posted as www.totaljobs.com/job/89609971

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