Pensions Administrator

Reed ,
London, Greater London
Job Type: Full-time
Salary: £25,000 per annum

Overview

Pensions Administrator - DB - South East London - 25-33k Salary My Client is seeking a Pensions Administrator to support their pension scheme administration service. You will personally be looking after a portfolio of administration clients that range in size. It’s a mixed portfolio that includes some DC, although the majority are DB schemes. Administrators look are expected to manage all day-to-day activities across their allocated clients as well as helping to deliver management reports and ad-hoc projects. They respond to requests within an average 48 hour turnaround time, rarely receive complaints about their services and have very strong relationships with their contacts. This means you have the opportunity to work in an environment that will enable you to deliver the very best standards of service. Their focus is entirely on quality so they expect experienced Administrators to be technically strong with good communication skills; you’ll be attending Trustee meetings to talk about operations on your schemes. Essential A-Level or equivalent. GCSE English and mathematics (A-C). At least 3 years’ experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third party administration environment. Strong MS office skills. Desirable DPA or equivalent professional qualification. Experience of Profund oPen 2. Experience of Bizflow. Experience of presenting administration reports and interacting with clients/trustees. Responsibilities Prioritising work to ensure delivery in accordance with client Service Level Agreements. Processing member events within targets ensuring it complies with internal standards and scheme and legislative rules. Processing scheme events within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required. Answering incoming calls and resolving queries. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on related client administration issues. Keeping up to date with technical and scheme changes. Participation in ad hoc administration projects/exercises. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Click to Apply or Contact - for more Information.