Reactive Repairs Work Planner- Reactive Maintenance/Housing (Permanent)

Skilled Careers Ltd ,
Basildon, Essex
More Details
Salary: 21000-22000 Per Annum

Overview

Essex, UK Reactive Repairs Work Planner- Reactive Maintenance/Housing (Permanent) We are looking for a day-to-day reactive work planner to join our clients family-feel team in Essex on a permanent contract This role is working within the reactive repairs/day-to-day contract and you will be carrying out the following duties to support the contracts operations: Arranging the diaries of multi-trade operatives/electricians to carry out works in assigned locations via outlook, our clients in-house scheduling system and to their PDAs. Responding to repairs requests within a set time frame and speaking with residents, landlords and clients to assist on diagnosing the repairs and the operative they require to be assigned to the role. Arranging approved subcontractors to attend works as and when required. Call handling with residents, landlords, subcontractors, end clients and 3rd parties daily. Email correspondence via outlook, data entry via CRM system. Use of Microsoft Excel for data entry and logging costings/price work. Invoicing support and pricing up works. SOR coding experience is advantageous. Raising new jobs, prioritising work load against set time frames and the SLAs in place. Closing down jobs that have been completed or arranging follow-on works that may be required. Report running daily to update client as to the status of jobs each day and works to be carried over. Assisting the Trades Supervisors/Contracts Managers in ordering materials and organising delivery to sites. All administrative support in relation to booking in works and ensuring the smooth running of the contract. This role is working within social housing and property services and you will ideally have worked within a similar sector with an understanding of trades such as plastering, carpentry, plumbing etc. Experience in scheduling of at least 3-4 years is highly advantageous. This role is working within a fast paced environment and you will require to work to deadlines whilst ensuring the delivery of excellent customer service and high standards at all times. The role will require someone to be well organised, great at time keeping, confident in call handling and ideally you will be GCSE qualified in maths/English. This role is working Monday- Friday 8am-5pm daily and is on a permanent contract offering £22,000 PA with excellent company benefits and a change to progress within an award winning company Our client would like someone in place by the end of May 2020. Please apply with your CV through the "Apply" button if you feel this role is for you If you require further information on the role, please contact Emma on: This job was originally posted as www.totaljobs.com/job/89955854

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