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Huntswood
,
Liverpool, Merseyside
Customer Service Advisor
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Do you have excellent customer service skills? Are you eager to learn and develop? Do you want to join a dynamic business that offers great opportunities and generous benefits? Huntswood has an enviable reputation for providing high calibre, hardworking and professional people for a wide range of customer service assignments and if you have experience providing great customer service, can navigate various IT systems and have excellent decision-making skills then we want to hear from you. Working in the heart of Liverpool city centre, Huntswood requires customer service advisors to work as part of a quality driven team, focused on the investigation and resolution of customer complaints for some of our high-profile clients. This role requires flexibility between the hours of 8am-8pm, as it will involve shift work, with the possibility of some Saturday work on a rotational basis. Essential Skills Proven experience in a customer service role Outstanding telephone and written communications skills Excellent attention to detail Good organisational skills, with the ability to prioritise and take ownership of complaint cases A positive attitude This is a dynamic and fast paced environment that could well be the start of blooming career, so we look forward to receiving your application. Applications will be reviewed ASAP.