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CKB Recruitment
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South Cerney, Gloucestershire
Membership Services Administrator
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Job Type: Full-time |
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Salary: £18,352 per annum |
Overview
Does working for a fantastic financial services employer in Gloucestershire, who provide professional study support, a number of benefits and an immaculate new office to work from sound appealing? If you have at least 6 months financial services or insurance-based experience or a years plus office based customer service experience, then it could be worth you setting aside 5 minutes of your time and reading on We delighted to be working with this rapidly expanding mutual society, who have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future, meaning there is some great opportunities at the moment for hard working and career minded people who want to join them on this journey. They offer some genuinely decent perks such as staff away days and social functions, as well as 2 days a year fully paid to go and work for a charity of your choice. They also offer 25 days holiday bank holidays to start (33 days), free eye care, a 10% of salary annual bonus and a 10% non-contributory pension. And the benefits do not stop there, as they also offer a staff Employee Assistance program, and discounted membership investment opportunities. They currently number 73 people in the business as a whole, so you will know most people there once you have settled in and be able to put a name to the face They have just moved to some fantastic brand-new offices too based in South Cerney. We have visited these recently and must say were very impressed with the building, which has been custom built for this business, and contains several lunch and chill out facilities too. Due to the very low turnover of staff, this is a rarely available job opportunity for someone career minded who wants to work for a business who offer first class training and development for all its staff as well as a stable and enjoyable working environment. They fully support professional qualifications too and will help you achieve all your professional goals. They are now looking to appoint someone onto their Membership Services team as a Membership Services Administrator. As a Memberships Services Administrator, your job will be to act as point of contact for Members of the Society, potential Members of the Society and Financial Advisers (FAs) with regard to general enquiries concerning the operation of the product, tracking of applications and the maintenance of personal and professional details within the Society’s systems. In addition, providing administrative support to the Intermediary Sales Team and supplying an FCA compliant 'Information Only Service’ to direct prospective Members As such you will need to have be a confident communicator, able to build rapour with customers over the phone, and able to handle difficult calls of a sensitive nature, as well as a high level of attention to detail. You will also need to have a C or above GCSE in both Maths and English. There are 8 in the team, and they are a nice friendly bunch, and are keen to find someone who will fit in with a work hard but have fun mentality. Office hours are 8:45am to 5pm and the starting salary on offer is £18,352 10% annual bonus, plus all the other benefits mentioned above If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment - General Insurance & Financial Services Recruitment Specialists.