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Faith Recruitment
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Woking, Surrey
Customer Service Advisor
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Customer Service Advisor Woking £18,000 Our client are seeking a Customer Service Advisor to join their well-established, leading team based in Woking. The purpose of this role is to support customers when using the online services and making orders. The successful candidate will be able to build strong relationships with new and existing clients to ensure a high quality service is provided. Responsibilities include: Answer customer queries via email or on the telephone Raise service related issues to the correct authorities Log customer calls on to in house system Support customers before and after service is completed Communicate with relevant suppliers and colleagues and keep customers updated Maintain a high level of knowledge for the services provided You must be able to: Communicate to a high standard Support colleagues and be a team player Be willing to learn new skills Apply problem solving and analytical skills Learn new technical software processes Please apply for further information and the chance to be considered for this great opportunity