Shipping Coordinator / Shipping Clerk

Company description: Dover Precision Components delivers performance-critical solutions for rotating and reciprocating machinery across the oil & gas, power generation, marine, industrial, chemical and general processing markets. Comprising the Waukesha Bearings, Bearings Plus, Inpro/Seal and Cook Compression brands, our portfolio includes hydrodynamic bearings, active magnetic bearings, system and bearing protection, and reciprocating compressor valves, sealing technologies, pistons, rods and more. Each solution is custom-engineered to provide optimum efficiency, reliability and productivity, and backed by comprehensive aftermarket services. Dover Precision Components serves its global customer base through facilities in North America, Europe, Asia and the Middle East, as well as technical sales representatives around the world. Dover Precision Components is part of Dover Corporation's Fluids segment The post holder has responsibility for ensuring accurate timely and efficient shipping of items from and to the Glasgow site, monitoring and taking corrective action where necessary. Provides a high level of proactive customer service to clients and acts as a point of contact to resolve problems as they arise. Job description: POSITION SUMMARY: The Shipping Coordinator has responsibility for ensuring accurate timely and efficient shipping of items from and to the Glasgow site, monitoring and taking corrective action where necessary. The Shipping Coordinator provides a high level of proactive customer service to clients and acts as a point of contact to resolve problems as they arise.The Shipping Coordinator also ( c.30% of role) provides admin support and assistance to planning team, as required. DUTIES AND RESPONSIBILITIES: For Shipping Dept: •Transport management from/to customers using Air, Road or Sea Freight ( using nominated Freight & Logistics companies) •Liaison with Dover nominated carriers and customer nominated carriers •Processing all aspects of import/export documents, customs entries and compliance for export and import entries and clearance through customs via Pacejet system and liaise with Glasgow Chamber of Commerce when required on documentation •Responsible for process compliance throughout the logistics timeline •Communicating verbally and via email with customers and third parties to ensure end to end targets are achieved and despatch complies with Incoterms and customer requirements •Ensuring usage of incoterms / commodity code / tariff codes are accurate •Use of Level D security training to share knowledge and move forward on future Dover Known Consignor Status achievement For Planning Dept: •For the TPT Value stream assist the Senior planner with Tier 2 reviews, prepare and present metrics at daily Value stream meeting •Monitor backlog/overdues and late to start orders, work with Cell leaders to put corrective actions in place to bring orders back on time •Launch control activities, ensure jobs are released and job packets printed in line with visual dispatch list •Job closing and administration Required profile: QUALIFICATIONS: •Numerate with basic IT skills to enable analysis and preparation of metrics The following are ideal, but not essential: •Cargo Security Level D training •BIFA training EDUCATION SKILLS AND EXPERIENCE: •Good communication and customer service skills •Basic Excel skills The following are ideal, but not essential: •Experience to Cargo Security Level D and Known Consignor status •Experience working for any of the main global Freight & Logistics companies •Experience in up to date usage of incoterms / commodity code / tariff codes •Experience in compliance procedure throughout the logistics process What we offer: Please visit our website to learn more.