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DVF Recruitment
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London, Greater London
IT Service Desk Analyst
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
IT Service Desk Analyst| Law Firm | Central London | Permanent | £25,000 Currently recruiting for an IT Service Desk Analyst for a leading law firm in Central London. The candidate will be the first point of contact for all IT-related support for the firm, ensuring that each support call (telephone, e-mail or in person) is dealt with promptly. They will provide remote technical support for computer applications and hardware, including: Windows 10, FileSite, Elite 3E, BigHand, Citrix, InterAction, Adobe Suite The ideal candidate must have a minimum of six months' IT help desk support experience within a law firm or IT helpdesk for law firms outsourced provider. They must have general understanding of legal software and experience of core Microsoft Office 2016 products - Word, Excel, PowerPoint and Outlook Key Skills Needed; - Legal Sector Experience - 6 Months - First Line Support Experience - Experience with; Windows 10, FileSite, Elite 3E, BigHand, Citrix, InterAction, Adobe Suite - Good stakeholder engagement - Great communication