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Teletrac Navman
,
Milton Keynes, Buckinghamshire
Credit Controller 6-month FTC
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Job Type: Full-time |
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Overview
The Credit Controller will work within a Credit Control Team based in Milton Keynes Office. Demonstrate a drive to do a good job, persevering until a query is resolved. Dealing with outstanding debts which need collecting in a timely manner (to terms) Assist with month-end/weekly reporting and reconciliations Good keyboard skills with working knowledge of Excel. Excellent time management skills. Polite and confident telephone manner. Ability to use own initiative when required. Take ownership and responsibility for customer accounts assigned to them. A good strong team player who is highly motivated to achieve set objectives/targets. Day to Day collection of outstanding invoices. Ensure debts are collected before they become overdue whilst ensuring older debts are collected and dealt with as a priority. A strong telephone based role, calls inbound and outbound must be a priority. Handle queries and resolve problems efficiently for Credit Control and the business. Open items the ledgers such as unallocated cash/credits are identified and cleared promptly. To build relationships with external customers and internal colleagues to achieve best result for the business. Receive, respond and resolve customer queries in a timely manner that come into the department via email and telephone. Resolving queries both internally and externally around outstanding invoices. Maintaining contact with clients to ensure invoices are clear for payment and paid on due date. Ensuring Collection targets are met each weekly/monthly. Requirements Excellent verbal and written communication skills, with the ability to build links, and establish friendly rapport with customers and colleagues. The ability to work in a team as well as individually Self-starter who is pro-active and works well with others as well as individually Sound decision making. Ability to be confident when handling potentially difficult situations and conversations Good attention to detail. The ability to work under pressure and to meet deadlines Good IT skills. Ability to reconcile complex accounts Prior experience with SAP desirable but not essential Working knowledge of legal action on debt recovery and attending court