Technical Consultant

Vivo Talent ,
Birmingham, West Midlands

Overview

Technical Consultant Birmingham/Permanent Fantastic opportunity for technical consultant to join global organization that offers software & digital solutions for banking, security and insurance sectors Role responsibility Understand the technical & business architecture of company solutions. Develop, implement, optimize, test and release: data management scripts, system configuration scripts, system maintenance scripts. Applications monitoring monitors critical logs and systems. Manage exceptions and fix data and systems engaging with company Business Consultant and System Engineers. Works directly with Clients and Customer Service team to troubleshoot and support incidents regarding custom applications and systems issues. Assist in the project team charged with the implementation of our clients, more specifically the technical and data integration between banking applications Participate in regular customer Service status meetings Validate and keep the customer environments up to date Technical skills Excellent problem solving & troubleshooting skills Good IT / Technical skills (MS Windows, MS SQL Server, IIS, integration tools, reporting tools, scheduling, networks and databases). Basic Skills in at least one of the following: T-SQL / Powershell / .NET / vbscript Basic understanding in SSO technologies (AzureAD / ADFS) is advantageous but not essential. Basic understanding UNIX operating systems (Ubuntu) is advantageous but not essential. Minimum 3 years hands on experience working with Microsoft based infrastructure. Minimum 2 years in IT application support services. Knowledge of financial and banking applications is an asset Knowledge of Wealth & Investment Management business is advantageous but not essential Degree in IT, or equivalent through experience. Person specification Strong customer empathy and customer focused Team player, flexible, accurate, hands-on mentality Innovative, team-oriented problem solver. Strong commitment to providing quality service Excellent interpersonal, negotiation and communication (verbal and written) skills. Excellent organizational, time management and follow through skills. Ability to manage multiple competing priorities. Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution. Be able to isolate problems between hardware and software and provide information to appropriate development team(s). Very Good verbal and written skills in English. This organization will offer a challenging and progressive position within an international work environment as well as excellent remuneration package. Apply today with your updated CV to discuss further This job was originally posted as www.totaljobs.com/job/89783989