Junior Technical Support Engineer

Explore Group ,
London, Greater London
More Details
Job Type: Full-time
Salary: £25,000 per annum

Overview

Junior Technical Support Engineer - Central London Are you a Technical Support Engineer who is looking for an opportunity to progress your career? Are you looking to join a company who can offer you the chance to work with cutting edge technology? Do have a passion for Linux? If you have answered yes to all three questions, then the perfect role is here for you. An exciting opportunity has become available to join a fast-growing cloud platform provider based in the heart of London. As a Junior Technical Support Engineer, you will be the first point of contact for customers and will be providing support either by phone, email or live chat. You will also notify clients of any technical updates and product releases to their account, troubleshoot hardware and software issues, escalate issues to the engineering team when appropriate and support on deliveries, unit preparation and order logistics. About you: 6-12 months experience working on a helpdesk Strong knowledge of internet technologies Working knowledge of the Linux filing system Basic command prompt knowledge on Linux Networking knowledge (DNS, DHCP, TCP/IP) Excellent communication skills A passion for technology Willingness and desire to continue learning In return, not only will you have the opportunity to join one of the UK's most innovative tech company you receive a salary up to £25,000 DOE plus a number of benefits including 25 days holiday, pension contribution, free breakfasts on Monday's, staff appreciation days out and continuously learning opportunities. If you feel that you match the requirements needed to be a successful junior Technical Support Engineer, then apply now. Due to the high number of applications that we receive, it is always difficult to reply to everyone. If you have not had anyone contact, you within 5 working days then please consider you application unsuccessful

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