Customer Service Advisor - Manchester City Centre

Cordant Contact Centre ,
Manchester, Greater Manchester
More Details
Job Type: Full-time
Salary: £10 per hour

Overview

Customer Service Advisor £10 per hour Full time and permanent opportunity We are currently recruiting for a well known high street brand, you will be joining their brand new modern offices in central Manchester providing exceptional customer service. This is a full time and permanent role working for a rewarding business with a wealth of benefits and incentives. Attitude is more important than experience, we're looking for hardworking and driven individuals who are passionate about customer service and a real people person What will you be doing? Providing exceptional customer service across a range of queries Provide one touch resolution for customers by resolving queries/complaints in a professional and friendly manner Proactively offer information to add the greatest value possible to the guest experience Maintain awareness of new promotions and guest offers and communicate these effectively. Achieve daily, weekly and monthly departmental KPI's set by Management What are we looking for? Previous experience within customer service roles - eg: hotel/retail/call centre Friendly and professional phone manner, with strong written skills to match IT skills - Word, Excel, Outlook and PowerPoint Ability to work in a fast paced environment Are you a people person? Are you able to solve problems? Rate of pay - £10 per hour Hours of work - Full time hours, 35 hours per week Successful candidates will need to have flexibility with their hours We are looking to recruit ASAP for these positions for start dates in April 2020. If this sounds like something of interested then please APPLY NOW or call Cordant People Manchester and ask for Francesca. Cordant People are an equal opportunities employer Cordant Group is an equal opportunities employer

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