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Brook Street
,
Wolverhampton, West Midlands
Renewals Advisor
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
Renewals Advisor Salary £23,000pa annual bonus pot equal to £3,000pa Working Hours: Week 1 - 9am -5pm mon - fri Week 2 - 1pm -8pm mon - fri & sat 9am -3pm Benefits: Free parking, kitchen area, smart casual dress requirements Due to growth my client has multiple vacancies available where they are offering a fantastic career opportunity to join a well-established team in a busy work environment. Do you have experience of working within Insurance ? Are you a customer focused individual ? Do you have a confident telephone manner? Do you have effective listening skills? The Role: Handling inbound and outbound customer queries regarding an insurance policy that is due for renewal Adhering to FCA and insurance regulations Follow company renewals process to ensure all renewed polices meet the current customer demands Use your effective questioning skills to complete a through fact find Will require someone with a keen eye for detail Liaise with underwriters and or insurers regarding non-standard risk The Person: Will be able to easily build rapport with customers Excellent listening skills Will be able to spot discrepancy`s and act swiftly to resolve the issue A target driven individual Must have previous experience in an insurance related role or have dealt with customer retention Please call Emma on or apply online