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Page Personnel HR
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Chester, Cheshire
HR Assistant
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Job Type: Full-time |
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Overview
Page Personnel are currently recruiting for a HR Assistant based in Chester. This is an ongoing temporary contract and requires candidates who are available immediately. You will offer professional legally compliant HR policy advice and guidance to all employees. Client Details A leading retail specialist based in Chester. Has regularly appeared in the top 10 Best Big Companies To Work For in the last 10 years. Description Responsibilities of the HR Assistant: Administration duties carried out accurately with efficiency to meet SLAs To consistently provide accurate HR policy advice and guidance to colleagues across the business by phone or mail, escalating issues where appropriate To capture and manage all queries via the Case Management System, including pro-active case management where appropriate Support line managers with colleagues during their first 12 weeks of absence To consistently provide accurate and timely administrative tasks within SLA requirements Management of the HR Services email 'inbox' ensuring that all emails are either responded to professionally in line with company policies and processes or assigned for action Proactively identify and take ownership of HR process and service improvements that continuously drive efficiency within the team To operate in conjunction with the Case Managers and management stakeholders to ensure cases are managed effectively and risks identified and escalated Profile Requirements for the HR Assistant (Part-time) position: Experience in providing HR policy advice and guidance Completed HR qualification (CIPD 3/5) Experience of working in fast paced customer facing role providing a positive customer experience Articulate, confident and fluent communicators who can demonstrate a high level of oral and written English Well-developed interpersonal skills Advanced IT skills (Word processing, Spreadsheets, Databases, Internet, MS Outlook) and experience of using multiple applications Job Offer Benefits: An exciting opportunity for a HR Assistant to join a leading retail specialist based in Chester Excellent benefits package 25 days holiday plus 8 days bank holiday Free parking on site 30% club individual restaurant discount