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AQA
,
Guildford, Surrey
Logistics Operations Lead
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Salary: £25,714 per annum |
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Overview
PLEASE NOTE: You MUST register and apply on our AQA Job Portal in order for your application to be considered for this role At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. Logistics Operations Lead Guildford Permanent South £26,228 – £30,461 additional benefits We are recruiting for a Logistics and Operations Lead who will be managing an administrator and seasonal staff ensuring targets and objectives are met and a quality service is provided to customers. Day to day the successful candidate will be assisting with the planning, data flow and stock management for dispatches to examiners, moderators and centres, liaising with the third-party dispatch supplier to ensure the dispatch processes run efficiently. You will also be accountable for resolving customer queries following dispatches. In this role you'll be: delivering a first class customer service to all stakeholders displaying knowledge and confidence when communicating with all customers demonstrating flexibility and an agile approach in a fast paced environment attending meetings with internal stakeholders to produce working/dispatch schedules for implementation providing accurate management of stock auditing, rotation and fulfilment processes review internal processes and make recommendations in line with continuous improvement practices. Key experience / expertise sought: ability to manage and drive performance track record in delivering robust and effective departmental plans proficient user of MS Office applications and other IT systems/databases good communication and interpersonal skills. Benefits At AQA we recognise our employees’ contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days’ annual leave rising to 30 days, plus all Bank Holidays and additional Christmas leave 35 hour working week Excellent contributory pension Life assurance An enhanced maternity/paternity scheme How to apply To apply, please upload your CV and covering letter including your current and expected salary as one document via our website. Closing date for applications at midnight Thursday 2 April 2020. However, applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our adverts sooner. AQA is an equal opportunities employer and welcomes applications from all sections of the community. AQA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment. Our Safeguarding Policy is available on our website. We have a range of opportunities, whether it's working as part of our core team, joining us for the summer or taking on an examiner role to set or mark exam papers. Recruitment Agencies We have a preferred supplier list (PSL) in place. If you're interested in working with us, please send your information to us via email using the contact details on our website. In the subject heading, please list the categories your agency would like to be considered for and we will be in touch. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions or agency fees. About AQA AQA are an independent education charity and the largest provider of academic qualifications taught in schools and colleges. With a turnover of over £170m, we set and mark papers for around half of all GCSEs and A-levels. In the summer of 2019 we awarded over 3 million qualifications. Born out of five leading universities, we have over a century of qualifications expertise. Today, we employ more than 1000 people across six locations and work with around 27,000 teachers, lecturers, subject experts and academics, who help set and mark our exams.