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Mercer
,
Newcastle upon Tyne, Tyne and Wear
Corporate Account Handler
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Job Type: Full-time |
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Overview
Marsh is seeking candidates for the following position based in the Newcastle office: Client Advisor (Corporate Account Handler) We have a great opportunity to join our Commercial Team in Newcastle as a Client Advisor (Corporate Account Handler). The Client Advisor (Corporate Account Handler) will be responsible for servicing their own dedicated book of clients which will involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products, mid-term adjustments and generally handling any queries that come through from their dedicated client base in a quick and professional manner ensuring client satisfaction throughout. You will also support the Account Executive with any client proposal preparation as well as attending client meeting as and when required This position would suit an experienced Commercial/SBU Account Handler looking for a new challenge/step up in to a new role within a fast paced and growing team within an established, market leading insurance broker. What can you expect? The opportunity to join a highly successful team working on a broad range of insurance arrangements A team that strive to deliver best practice, market leading service and solutions with a focus on client service excellence To build and maintain an excellent rapport with our clients, providers and colleagues across Marsh Excellent training and development with the ongoing career opportunities What you will be rewarded with? Good work life balance with a competitive salary Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs 26 days’ holiday with the option to buy or sell up to 5 days per year We will rely on you to: Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk Request and review underwriting information on behalf of corporate clients and understand their requirements Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers Collaborate with Client Executives and Placement Teams to prepare client reports for renewals Produce and/or request Insurer documentation What you need to have: Proven experience of working on the full renewal process of corporate or large commercial Property and Casualty insurance programs Excellent organisational skills with the ability to manage multiple enquiries simultaneously Fully Competent in Microsoft Office Products Strong literacy, numeracy, administration and organisational skills Good written and oral communication skills A good awareness of clients’ business, their business issues, insurance programmes and service plans What makes you stand out: Cert CII or studying towards it Dynamic with previous client facing experience The ability to remain calm under pressure and be able to work flexibly when required MARSH Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Mercer, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.