Internal Technical Sales / Account Manager - Mechanical / Plumbing / Heating

Vacancy Reference - JR1088 Vacancy - Internal Technical Sales Executive / Account Management Location - Aldershot, Hampshire Industry - Mechanical / Plumbing and Heating / HVAC Salary - salary from £22,000 up to circa £27,000 per annum bonuses depending on skills and experience Working hours - Monday to Friday 8am to 5pm Benefits - 25 days holiday bank holidays / bonus scheme Rhodium Consulting are recruiting for an internal telephone sales person for this successful and well established business. The role will involve working in a team of people dealing with pricing enquiries, technical queries and sales orders. This role is based in the sales office dealing with 90% reactive enquiries coming into the branch so is mainly a customer service / account management role. A small proportion of the role will involve outbound sales calls. Responsibilities will include: Handling enquiries with by phone or email Raising Quotations for customer orders Customer terms Progressing queries Purchase orders Reactive and proactive telephone sales Use of computer system including quotations, enquiries, picking notes, back orders Other Ad hoc duties as required Skills Required: Mechanical heating sales experience is essential ideally from a similar merchant such as Smith Brothers or Controls Center (Wolseley) Polished communication skills (written and verbal) Computer literate (inc Microsoft Office) Enjoys speaking to people on the phone Personal Qualities Required: Reliable and conscientious person with a committed working attitude A hard working team player with excellent customer service experience A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised Efficient and effective Should be punctual, well presented and like to operate in an organised manner. Positive with a friendly "can do" attitude. A good listener who is keen to learn, develop new skills and "get on" in the business. Thoughtful and resourceful, someone who enjoys solving problems. It is essential that you have some recent plumbing / heating industry sales experience. This could be from an internal sales role or an ambitious trade counter sales person wanting to progress to a telephone sales role. You will have a good understanding of the plumbing and heating industry and be able to communicate with a wide variety of people. Salary is negotiable up to circa £27K bonuses depending on experience If you have the experience required for this role, please send your CV as soon as possible All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website at www.rhodium45.co.uk.