Customer Service Engineer EPOS - Liverpool

KBA Recruitment ,
Liverpool, Merseyside
More Details
Job Type: Full-time
Salary: £22,000 per annum

Overview

Global Technology Company require a Customer Service Engineer for Liverpool Salary to £22.5k dependent on experience excellent package including vehicle, 24 days holiday bank holidays EPOS or ATM maintenance or installation experience is a preference, however, candidates with transferable skills are being considered - ie strong desktop hardware experience - customer skills are essential Responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction and or in compliance with SLA’s Requirement to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders BASIC QUALIFICATIONS: 0-1 years of related experience Ability to work with Microsoft Office suite; Experience on Windows XP, Windows 2000 operating systems required Experience in PC Hardware Maintenance and support A Certification ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal supervision; Good problem-solving skills; Ability to pick up new skills quickly Ability to work under pressure; Ability to meet deadlines and produce high quality work Excellent interpersonal skills/customer relationship skills required High level of mechanical/electrical aptitude Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required High level of personal integrity; Support and promote teamwork and cooperative effort Must have the ability to work a flexible schedule

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