Product Manager Retail / IAM / 12 months

Product Manager (Retail / IAM / 12 months) Welwyn Garden City 12 months £450 per day The Identity Product Manager is responsible for providing a simple, secure means of identifying and authenticating our customers online and in our stores. The Customer API product team is a team of Product Managers responsible for managing the development, strategy and vision for some of our core technology foundations - an API Platform forming the building blocks of how we master, manage and authenticate customer data. Main responsibilities: A master practitioner of Product Management, you will coordinate, own and prioritise development of the Identity Service whilst dealing with tactical short term requirements on a legacy technology stack Champion common service rollout and integration consistency across all systems Drive alignment with legacy and future services platform Leading the development plans: shaping the overall strategy, defining and prioritising business requirements and working with the different business units to ensure their plans are integrated. Work with other Product Managers, architects and the development team to deliver the roadmap using agile methodologies: prioritising requirements, answering development questions and resolving issues, always putting the customer first. Proactively seeking improvements to our ways of working across the various teams involved in the development and ongoing management of our API platform portfolio. Monitoring and understanding the potential of new technologies and business models, identifying and developing new opportunities. Skills relevant for the job: Excellent written and verbal communication skills A methodical/ analytical approach and great problem-solving skills Attitude and the aptitude to learn new product area/domain quickly Great presentation and persuasion skills Team player who could work collaboratively with other members of the team Ownership, responsiveness and commitment towards assigned work Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decision are required Empathy and good listening skills to understand the needs/ pain points of your customers/ stakeholders Excellent facilitation to effectively facilitate requirement gathering/elicitation sessions with senior business leaders/ stakeholders Supplier management and negotiation skills Knowledge of Agile methodologies, writing effective user stories/ acceptance criterions Great hiring/ interviewing skills Understanding of User Research/ Design Thinking concepts Experience relevant for this job: Experience in the Identity as a Service (IDaaS), IAM, access domain Strong technical skills e.g. comfortable talking APIs and data flows Good domain expertise in the relevant functional area/ a large complex domain Efficient in stakeholder management and has ability to steer the team in the right direction by putting best team members in the most value generating Products/ Business priorities Knowledge and experience of product management best practice and methodologies and strong technical acumen Technically competent to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested Understands the impact Tech debt is causing and the value Tech upgrades can bring in, and can hold the objective conversations with your technology counterparts to prioritize it during any sprint Have great prioritization and decision making skills and have made good decisions/ judgements around business priorities and resource allocation, etc Experience in building/ hiring, grooming a team of Product Managers