Inbound Customer Sales Advisor

Career Cross Ltd ,
Great Barr, West Midlands
More Details
Job Type: Full-time
Salary: £20,000 per annum

Overview

Inbound Customer Sales Advisor - Great Barr - £20k commission benefits Our client is a Boiler replacement company based in Birmingham, they provided eco-friendly boilers across the West Midlands, due to continued growth and expansion they to recruit an Inbound Customer Sales Advisor to join their growing team, helping customers across the West Midlands to benefit from Boiler replacements under a part-funded government initiative. The role: • Dealing with customer requests over the telephone, email and web chat • Advising customers on home energy efficiency measures • Providing advice and support on qualifying benefit criteria • General administrative duties • Customer relationship management • Inbound/Outbound customer service calls (warm leads/ calls) Experience Required: • Inbound sales experience and customer service • Excellent communication, organisational and ICT skills. • Proficient with Microsoft Office Systems • Successful development and monitoring of administrative procedures and processes • Financial management and reporting • Experience of dealing with simultaneous and often conflicting demands from more than one person Keywords - sales admin, inbound sales, warm leads, sales advisor, office admin, administrator, admin, office, Birmingham, service calls, calls, telephone, appointment, customer sales advisor

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