Customer Service Coordinator 6 month FTC

Lawrence Dean Recruitment Ltd ,
Royston, Hertfordshire
More Details
Job Type: Full-time
Salary: £22,000 per annum

Overview

Looking to work within an industry you can be passionate about? Do you want to play a key role in a market leading business who operate with entrepreneurial flair? We have an immediate opportunity for a customer focused individual who prides themselves on exceptional service delivery. Previous experience within FMCG, export or logistics would be advantageous. Customer Care Coordinator (6 month FTC) - Job Overview The purpose of this role is to work towards building long term successful relationships with external customers and teams through a positive, professional and proactive work ethos ensuring the customer receives the highest standards of service at all times Duties include: • Ensure orders are placed accurately onto the MRP system • Manage customer queries from receipt through to resolution • Communicate with Accounts Receivable to ensure customer accounts are efficiently dealt with • Manage and maintain the customer care generic email addresses • Communicate with internal departments to ensure customer orders are dealt and delivered in a timely manner Customer Care Coordinator (6 month FTC) - Skills and Experience Required As Customer Care Coordinator, you will have: • Previous office experience in a customer service environment • Educated to GCSE Maths and English • Strong communication skills, written and verbal • A positive proactive and can-do attitude Customer Care Coordinator (6 month FTC) - Benefits Offered • £22,000 - £24,000 per annum • 9.00am - 5.30pm Monday to Friday • 25 days holiday entitlement Thank you for your application. Please note Lawrence Dean Recruitment is acting as an employment agency & business

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