IT Support Engineer; 2nd Line; Moorgate; 25-30k

Langley James Limited ,
London, Greater London
Job Type: Full-time
Salary: £25,000 per annum

Overview

A 2nd Line IT Engineer is required by a renewable energy company based in the Moorgate area of London. They are looking for someone eager to develop and progress within a company and develop a career. Key responsibilities include: - Primary point of contact for logging incidents from end users via email, telephone and face to face. - Maintaining Office 365 accounts - MDM (Intune) - Using Microsoft's SCCM to image laptops and desktops. - Diagnosing and resolving hardware and software faults. - Configuring hardware, software, networks & printers. - Using Mimecast email security. - Scheduled upgrades and security patching. - Maintaining support tickets Essential criteria: - Microsoft qualifications - Knowledge of Office 365 cloud and associated applications such as: Outlook, Sharepoint, Teams, One Drive - MDM - Windows Server 2016 & 2019 - Hyper-V Technology - Networking concepts - LAN / WAN / TCP IP - Active Directory - Full, clean driving license as some travel may be required. - Windows 10 Desirable criteria: - ITIL Foundation Certified - Knowledge of Video conferencing technologies - Cisco Meraki Switches - Microsoft SQL Server - Veeam Backup Sound like you? Apply now