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PE Global
,
Stafford, Staffordshire
Customer Service Representative French/Spanish
Overview
Customer Service Representative (French/Spanish) required for a 6 month contract role with a leading multinational client based in Stafford. Responsibilities Receive 24/7, all manner of requests (commercial, technical, documentation, other) from customers worldwide, via email and telephone. Ensure customers' requests are dealt with swiftly and efficiently (either by the Contact Centre team or by commercial or business contacts) targeting customer satisfaction. Ensure that procedures are properly adhered and tools are used correctly to maintain excellent customer interface and internal tracking/information. Requirements Customer service experience with the ability to work within a team but also be autonomous. Must be a French/Spanish speaker in addition to English. Excellent communication skills with the ability to communicate ideas in a clear and positive manner via telephone or in writing. Excellent IT skills use of Access, PowerPoint, Excel essential. Some coding knowledge and knowledge of electrical or transmission and distribution business would be advantageous. Interested candidates should submit an updated CV Please click the link below to apply, call Alba on or alternatively send an up to date CV Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert.