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Focus Resourcing
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Reading, Berkshire
Administrator/Customer support Long term temporary
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Contract Type: Contract |
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Salary: £9.00 per hour |
Overview
Our Reading client is recruiting for an Administrator to join their team to help with a project for a long term temporary role. This role could go on to lead to longer term/permanent roles so our client is keen to receive applications from candidates who are reliable and keen to train and progress. Please note there is no parking at the client, they are central in Reading You must be free to start ASAP, and happy to commit to temporary roles for at least 9-12 months ideally. You will be responsible for taking calls from members, updating the specialist database and assisting with high volume mailshots to members too. You will need a good eye for detail, strong data entry skills and an excellent telephone manner. Your role: Maintaining data and processing requests in relation to the Pension database and membership Completing updates to the pensions database to ensure that records are accurately maintained Dealing with enquiries on the telephone, email and in writing Providing Lead Support on Scams Identification administration within a growing team Producing/Auditing reports for client teams/Trustees Auditing Scams calls conducted by other team members Ensuring that member cases are dealt with in accordance with strict deadlines > Overseeing production of monthly billing information Collation of data for Management Information (MI) and production of MI report Reviewing and updating of Processes in line with industry change Skills required Computer literate, including Word and Excel Organised, methodical and logical approach to tasks Common sense Good time management skills Can do attitude and takes pride in work Ability to work in a team towards targets Excellent communication skills, both written and verbal Ability to work on own initiative Attention to detail C or above in Maths and English Desirable: Previous experience of working within an office environment