Product Features
Blog
Contact Us
Sign In
Centre People
,
London, Greater London
IT Helpdesk Administrator
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £25,000 per annum |
Overview
IT Helpdesk Administrator The Company A highly successful globally facing trading company are looking for an IT Helpdesk Administrator to join their computers and communication department in London. The C&C department is responsible for planning and managing all IT functions of the company within the Europe/Russia/NIS region. The Role IT Helpdesk Administrator is the first point of contact when employees in London and other offices within the Europe/Russia/NIS region requires assistance in IT matters. This could range from trouble-shooting IT issues to actively managing stocks of PCs, company mobiles, ipad devices. You will also have to liaise with Tokyo HQ as and when is necessary. First line provision of hardware, software, network and telephony support to users throughout the region Support of client connectivity and technical problem resolution Installation, configuration and administration including connection to Microsoft Windows network domain Assisting Department with Network, Server and IT Security issues Liaison with service providers Managing the appropriate consumables and spare parts Recording expenses Updating computer records Processing registration of new users The Ideal Candidate Proven experience of managing and supporting telephony systems At least 2 years’ proven IT support/ helpdesk experience within an office Proven experience of managing and supporting iphone / ipad Windows Server / Desktop accredited Proven experience of having used IT technology to improve business efficiency Excellent communication skills in dealing with internal and external stakeholders Proven experience in working in a multicultural environment Organisational skills - ability to effectively manage and prioritise workload Proactive - Ability to work effectively unsupervised Japanese language ability - basic reading and writing capability Proven Helpdesk experience in medium/ large organisation Proven Experience of supporting and configuring Windows 10, 2008/2012/2016 Servers Extensive experience of supporting related peripherals Understanding of Microsoft Exchange and Outlook If your application is successful, you will be contacted within 2 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.