Product Features
Blog
Contact Us
Sign In
Governing Council of the Cat Fancy
,
Bridgwater, Somerset
Customer Service Administrator
|
|
Job Type: Full-time |
|---|
Overview
Salary Dependent on Experience Permanent, full time 37hrs per week 8.30 am to 5.00pm Mon to Thu, 8.30am to 4.30pm Fri The Governing Council of the Cat Fancy (GCCF) is a not-for-profit company operating the largest registration and show licensing body for pedigree and non-pedigree cats in the UK. The organisation has more than 150 member clubs, licenses almost 150 cat shows per annum and registers/transfers over 25,000 cats and kittens per year. It maintains a customer pedigree cat registration system, managing over 1.2 million cat records with over 74,000 users. We employ a team of full and part-time staff to support the Board, Council and its committees in administering all aspects relating to the operation of the Cat Fancy. Position Overview Provide excellent customer service. Respond promptly to queries by email, phone and social media. Process offline registrations, transfers and amendments of cats details where required. Enter show results. Assist in the collation and printing of documents for meetings and shows. Assist with other duties as required. Skills required Customer service skills preferred but not essential. Verbal communication skills. Confident and polite manner. Computer literate. A proactive approach to work. Enthusiastic. Ability to work in a team and on own.