Customer Service Advisors

Office Angels ,
Bridgwater, Somerset
Job Type: Full-time
Salary: £9.05 per hour

Overview

Are you experienced in Customer Service? Do you want to work in a fun, dynamic and sociable team? Would you like to work for a down to earth and friendly company? If you answered yes then this could be a great opportunity for you Office Angels Taunton is currently working with reputable company based in Bridgwater, Somerset to recruit for customer focused individuals with excellent communication skills. We have both temporary to permanent and straight permanent roles available. This is a full time position working 37.5 hours per week, Monday to Friday, 9am - 5:30pm, paying an hourly rate of £9.05 or full time salary equivalent of £17,650. This is a varied role and duties will include: Ensuring all calls are dealt with promptly, efficiently and courteously, with the aim of having first time resolution for all calls Providing an efficient service when dealing with the registering of all new customers Processing all orders and in line with the normal ordering patterns Monitoring customer feedback and reporting back to your line manager Effectively dealing with and logging any complaints received Ensuring all answer machines messages are monitored throughout the day and dealt with accordingly Ensuring new patient forms and daily dispatch notes are scanned to our electronic filing system and the hard copies are disposed of securely Scanning and filing of confidential documents General office support and other related duties The successful candidate will need to be a team player with a real passion for working with people in a customer driven environment. Prior customer service experience is essential as well as a polite and professional telephone manner. This is a great opportunity to join a fun, dynamic team This company takes real pride in delivering exceptional customer service to their clients and is seeking like minded individuals with excellent work ethic. The company offer KPI related Company Quarterly and annual bonuses as well as 26 days annual leave, plus additional 8 days bank holidays. They also have free staff parking. If you are interested in this role then please apply online or contact Nicole on . This role is starting immediately so don't delay in applying Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy