IT Desktop Support Officers URGENTLY REQUIRED

Industrious Recruitment ,
Milton Keynes, Buckinghamshire
More Details
Salary: From £14.50 to £15.50 per hour

Overview

IMMEDIATE STARTS (KEY WORKERS) We are urgently recruiting for a number of IT Desktop Support workers for our busy client based in Milton Keynes. This will be a 3 month contract, but could be extended to 6 months. Pay Rate: £14.50-£15.50 per hour (approx 30k salary) Working Hours: Will vary, may require some evening & weekend working (you will receive a 20% uplift) The Role: Report to the IT Manager regarding day to day activities. Follow and help maintain processes and procedures according to quality standards ISO9001 and ISO 27001. Ensure the IT Manager and/or IT Director is apprised of issues and challenges. Provide desktop and application support to end users. Troubleshoot problems that could be caused by a variety of desktop application, server or network issues. Install and configure computer hardware, software, systems, peripherals and portable devices. Participate in security management activities i.e. patching, antivirus and reporting. Basic Active Directory Administration. Liaise with 3rd parties regarding application, servers or network issues. Aid evaluation and testing of new technologies. Support any project requirements as directed by the IT Manager or IT Director. Ad hoc duties as directed by the IT Manager or IT Director Required Skills & Experience: Familiar with Windows 7 to 10 and Windows Server. Basic knowledge of Microsoft Active Directory administration. Basic knowledge of networking and TCP/IP. Familiar in PC hardware set-up and configuration. Minimum of 2 years’ experience working in a similar role. Must be self-motivated with a strong work ethic. Must take pride in own work, setting and achieving high standards for self and working with others. Must see issues through to resolution. Ability to interact effectively with internal and external parties in order to perform duties. Ability to communicate both written and orally, clearly and persuasively, explaining complicated matters simply, tailoring delivery methods/media to suit the audience’s needs and understanding. Ability to clarify, plan and prioritise own work in order to achieve objectives/respond appropriately to the needs of demanding users, seeking guidance on priorities where appropriate. Required Qualifications: IT certification is desirable. Ability to work proactively in order to ensure objectives are met in a timely manner. Ability to analyse complex problems and propose solutions while satisfying any constraints imposed by the business i.e. resource or time. Please apply NOW if you would like be considered / Contact Jade at Industrious Recruitment for more information 07376 602180 This job was originally posted as www.totaljobs.com/job/89951734

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