Digital Product Manager

Sainsbury's Argos (part of Sainsbury's Group Plc) ,
Milton Keynes, Buckinghamshire
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Overview

Job Description

In a nutshell With a growing and ever-evolving customer base, we are driving our Digital services. You'll put the customer first, owning a Product and associated services within the overall Digital Experience area. You'll want to make a difference, which is what this role is all about. What success looks like? You'll transform the way we interact with customers and the way we do business. What you'll be doing * Ownership and accountability for end-to-end delivery of your Product and associated services, from small changes and compliance through to large Group projects with defined user stories. * Working across the team to understand benefits from latest OS releases and plan for customer launch with the key metrics to measure success. * Identifying key trends and changes in customer behaviour across your Product - reviewing your successes is critical. Measuring against key metrics and validating through customer feedback and response. * You'll travel as necessary to other sites & suppliers nationwide, usually once a month on average. What you need to know and show * Ideally, you'll have experience directly within Retail Financial Services. Alternatively, experience within Retail or Digital Product management, ownership or development, including implementing change. * Experience of creating compelling customer-facing digital solutions. * A deep understanding of customer drivers and how their needs can be satisfied. * Experience of communicating up to and including leadership team level. * Demonstrable experience of modelling, analysis, research and presentation creation. * Product Manager and Agile qualifications would be beneficial Our benefits In addition to the all- important competitive salary, pension & bonus offering, we totally get that life outside work is important to us all. So, we want to shout out some of our other great benefits... * We offer flexible working to help you achieve a good work/life balance * Opportunity to buy extra holidays is on the table * Discounts on your weekly shop, buying a laptop or sofa? We've got it covered through your Sainsburys, Argos and Habitat store discount card * Cycle to work scheme and great coffee and cake! A little about us & our culture As digital technology drives the financial services landscape we want to be at the cutting edge of this technology, offering award winning innovative digital products to our customers. Technology is where we see our growth therefore we need innovators to join us and drive the next phase of our evolution. We're a friendly bunch who collectively share a passion to make our customers' financial lives easier. As part of the wider Sainsbury's Group, being one of the UK's most trusted brands, it brings our colleagues a wealth of opportunities to fulfil their potential. Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do. As this role involves working within a regulated environment any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references. We know that candidates may be put off applying for a job unless they can tick every box. While we can't always accommodate every flexible working request, we do support part-time and job share roles so are happy to be asked how we can work around your availability. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not apply and see how it goes? Here we're a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site - www.argos.careers/diversityandinclusion

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