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Optima Recruitment
,
London, Greater London
Microsoft 365 Analyst
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
In this role, the Microsoft 365 Analyst will be responsible for the administration of Microsoft 365 infrastructure within all departments, planning of Microsoft 365 projects, managing professionals, implementing technology security and the execution of all technology-related tasks and initiatives. Job Description: Engage with business stakeholders at all levels to develop business requirements Work with the CoE/technical teams to identify and document solutions Able to produce a full gap analysis of 'as is’ and 'to be’ scenarios Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements Undertake or support systems and user acceptance testing as required including experience using test scripts Produce end-user documentation sufficient for self-help or instructor led training Support the roll-out of system changes through hands on training both in person and remotely Establish all native roles and authorisations for all users of the system Taking ownership of changes and lead from inception to aftercare Identify and engage stakeholders and sponsors, ensuring feedback is timely and effective Work with senior stakeholders to define long term capability roadmaps Management of several parallel initiatives at one time Support and participate in team knowledge sharing initiatives Person Specification: Experience in a Service Desk environment Experience in Microsoft SharePoint and applications Excellent communication skills (written and verbal). Strong Administration and Customer service skills. Good ability to document processes and troubleshoot errors. Experience in user access management and responsibilities. An ability to work under pressure and take ownership of tasks and customer issues. Active Directory, Microsoft Exchange 2010 & Office 365. User Desk Side and Executive Support. Additional Information: Based in Earlsfield £25,000 - £35,000 Monday - Friday, 8.30am - 5pm 20 days holiday plus bank holidays AE pension scheme We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy. Optima Recruitment specialists in Permanent & Temporary Recruitment, including: Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.