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Adecco
,
Brighton, East Sussex
Technical Account Manager
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Technical Account Manager Brighton and Hove Area Permanent Salary £25,000- £30,000 p.a We are currently recruiting for an expanding company who are recruiting for a Technical Account Manager in the Brighton and Hove area. The role will be managing existing clients; providing technical assistance by helping in product implementation. Full training will be offered. Responsibilities · Be the named Client Services Analyst for your assigned accounts. · Act as an effective escalation point, coordinating with our internal operational teams as required for your clients. · Hold regular meetings with your customers to report service delivery metrics · Measure and report the health and satisfaction levels of your accounts · Identify sales opportunities and upselling service offerings · Onboard new customers. · Promote upcoming software enhancements, products, services . Skills Required: Background in Science, Technology, Engineering, Mathematics or Business related field Strong negotiation and relationship building skills Strong understanding of IT technology concepts, software architectures, MS products, development tools, etc. Excellent communication, problem solving and critical thinking skills Experience in a relevant industry Please note: This position is based in the Brighton area, please only apply if you are willing and able to work in this location, and have the required skills. We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful. Adecco is an equal opportunities employer Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy