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Ascendant Recruitment
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Corby, Northamptonshire
Part Time Customer Service Advisor
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Job Type: Full-time |
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Salary: £9.23 per hour |
Overview
Part Time Customer Service Advisor Corby £18,000 pro rata - £9.23 per hour Part Time - evening work and weekend work This position is Monday - Friday, shifts 18:00 - 22:00 and regular weekend shifts (for example 10:00 - 14:00). Nightshift are required (in training only) Our industry-leading client is looking to recruit a Part Time Customer Service Advisor to join their expanding team at a large, busy call centre, in Corby. Key Duties of the Part Time Customer Service Advisor: Take ownership of customer queries and follow through to completion Identify and order spare parts and accessories, provide self-help advice and book service visits in addition to promoting extended warranty products Respond rapidly to all inbound customer traffic observing the current Service Level Agreements (SLA's) Deliver first class quality customer service Promote products and services with the aim of generating income for the business and improving customer loyalty. This may include the selling of repair plans, extended warranty and accessories where appropriate Adhere to company processes, procedures, policies and standards Maintain effective working relationships About the Part Time Customer Service Advisor: You'll have an excellent telephone manner and the ability to remain calm under pressure You'll feel comfortable dealing with customers on the phone and always want to provide the best customer service experience possible You're passionate about customer service Benefits: Free parking and easily accessible via public transport Wellbeing of employees is also important; our client runs monthly wellbeing features as well as a free weekly bootcamp Childcare vouchers and a cycle salary sacrifice scheme 25 days holiday increasing with length or service Subsidised canteen and free tea & coffee Company Pension Scheme Free Parking Staff discounts on all products If you feel you have what it takes to be the Part Time Customer Service Advisor, please apply today because we'd love to hear from you WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn. If this isn't your perfect role, register with us and let us find it for you. If this sounds like you, please apply today.