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IPS Group
,
London, Greater London
IT Change & Transition Analyst - Insurance
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Job Type: Full-time |
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Salary: £38,000 per annum |
Overview
IT Change Analyst - Insurance - Perm Our client; one of the world's largest Insurance groups are seeking a Change Analyst on a permanent basis to join them, reporting to the Business Analyst Manager. They're looking for someone to facilitate and support the delivery of change to the organisation's IT Infrastructure and Services and the transition of new or amended service into BAU support, in compliance with agreed process and procedures. Key Responsibilities: Reviewing Requests for Change (RFC) and ensuring RFC records in the Change Management System are complete, correct and appropriately authorised, ensuring that data quality and accuracy is of the highest standard, and archiving activities Working directly with the business and relevant IT teams to ascertain the requirements for change, understand the business justification, and obtain an assessment of feasibility, impacts and risk. Communicating Status of Change with the business and relevant IT teams throughout the life cycle of change. Preparing for, participating in, and capturing of minutes and actions from Change Approval Board (CAB) Coordinating the Change through all environments for all Business As Usual (BAU), Project and Initiatives changes Coordinate, maintaining and issuing any communications relating to the Forward Schedule of Change (FSC). Preparing for, participating in, and capturing of minutes and actions from Post Implementation Review (PIR) of failed implemented changes. Constructing and issuing weekly and monthly change management Key Performance Indicators (KPI) reports. Providing training for new joiners in the use of Change Management Process, Procedure and ITSM toolset Key requirements: Demonstrable experience in the delivery and governance of IT change and IT transition. Experience in Project Management processes would be an advantage ITIL V3 Release, Control & Validation Capability Module level achieved or ITIL V3 Service Transition module Experienced in a Change Management and/or service transition focussed role Understanding of the full software delivery life cycle would be an advantage A solid, basic, high level understanding of current infrastructure technologies such as LAN, WAN, Server, storage, Virtual Desktop and telephony If this role is of interest, please apply today for immediate consideration.