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Reed
,
London, Greater London
Operations Administrator
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
My client is a rapidly growing gym chain based in Central London. They are looking for someone to support the day-to-day running of the Central Operations team and its Operating model in an administrative capacity. Role Responsibilities: Handling of licence agreements for Personal Trainers; generation of paperwork and renewing agreements when required Ensuring information on the agreements is accurate at all times, e.g. detailing the correct rent as per the relevant club E-filing of Personal Trainer agreements, including tracking of returned paperwork Notifying Personal Trainers of changes to the agreements, such as changes in rent Communicating with the Finance team to ensure the direct debits are set up correctly for annual payment of license fee Noting end dates of licence agreements to ensure these can be tracked Ownership of the debt report, tracking bounced payments and communicating this to relevant teams Managing and tracking debt payment plans for all debtors with finance team Monitoring and responding to the vending queries inbox, supporting vendor relationships by timely responses to queries raised as well as approving invoices Monitoring and responding to member feedback insights via shared mailbox Seasonal support to Internal Communications team on the organisation of various key events in the calendar, such as the PureGym Awards Support the organisation of periodical Operations meetings, such as the GM conference London-based role with some travel as required Person Specification Highly organised, able to prioritise a busy workload effectively Analytical mindset, able to process and monitor large data sets efficiently and with acute attention to detail Previous administration in a multi-site leisure or retail business necessary Pro-active, adaptable approach to workload Strong communication skills, able to interact effectively at all levels in person, by phone or in writing Strong MS Office skills including Excel and PowerPoint