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concept resourcing
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Glasgow, City of Glasgow
Part Time IT Support Engineer
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Salary: £20 per hour |
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Overview
Concept are currently recruiting for an IT Support Engineer within/ commutable to Glasgow. This role will involve support work within a busy IT department on a 12-month contract basis. The role is part time and involved working Monday to Friday for 4 hours in the morning (9-1). The client are looking for candidates who are quite new to the industry and who are looking to further develop their career. Responsibilities of the role - Provide an effective IT support service in a customer facing environment Installing, diagnosing, maintaining and repairing IT hardware and software Acknowledging all service requests and resolving them in a timely manner Liaising with all levels of It professionals to ensure resolution Being able to work to customer expectation standards and therefore work to agreed SLA's Providing technical expertise, research and resolve complex queries The ideal candidate should have an excellent working knowledge with the following - 1 year experience (minimum) of IT deployment including maintenance, support and upgrading both new and legacy equipment Customer service skills Research and provide technical solutions of complex service desk issues Have a University degree in IT or equivalent Excellent written and verbal communications skills Ability to manage multiple priorities in a fast paced environment Rate - £20.00 per hour to be paid via Umbrella service. Please forward me your CV to find out more