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Thames Water
,
Reading, Berkshire
SSPS Energy Coordinator
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Contract Type: Contract |
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Salary: £11.5 per hour |
Overview
SSPS Energy Coordinator This role aims to deliver excellent service to our customers and managing the end to end transfer process. Energy transfer - responsible for collating the required data to allow the transfer to take place and actioning the request with the relevant supplier. Meter Installation - responsible for collating the required data, liaising with our meter operator to allow the installation to take place. Responsible for making sure our energy management system is up to date with all account information. Proactive issue resolution - Investigating and resolving any objections or missing data. Proactively keep customers and other stakeholders up to date - Keep people informed about the status of the work, including successful resolution, any delays or additional work required. We are looking for someone with administration and customer service experience. You will be based in our Green Park office in Reading. This role will be Temporary to Permanent position paying £11.53 per hour 36 hours per week