Product Features
Blog
Contact Us
Sign In
Equation Recruitment
,
Bicester, Oxfordshire
Customer Service Administrator
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £18,000 per annum |
Overview
New Business Coming to Bicester Due to relocation our logistics client is looking for well organised Customer Service Administrators to join their expanding team ideally on a full-time basis although part time could be considered for the right candidate. The main duties of this role will be :- Managing daily enquires from both clients and drivers and resolve issues Delivering excellent customer service to the client base Communicate with customers and delivery points to arrange and schedule deliveries / collections Booking in delivery's and jobs on the company's inhouse system (training provided) Carry out day to day office administration Handling of logistics documentation Build and maintain good relationships, both internal and external Skills and experience Previous customer service administration experience (within logistics advantageous but not essential) You will be able to manage your own workload, working as a team and independently Be a strong communicator both written and verbal Have good attention to detail Be motivated with a positive and professional attitude to embrace the new challenges of a growing company Conversant with MS Office packages Word, Outlook, Excel