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Strategic People Limited
,
Manchester, Greater Manchester
Client Services Manager -Digital Retail, Manchester c£40K BaseBonus
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Salary: From £35,000 to £40,000 per annum + Bonus + Bens |
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Overview
My client is a high growth specialist servicing the retail sector, both across the UK and further afield into Europe, North Americas and the APAC region. A digital solutions firm in the true sense of the word they have an enviable portfolio of blue-chip clients & household named brands and with a reputation for quality, delivery & first class account & relationship management they can offer excellent long-term opportunities to any prospective hire. With 2020 well underway & a busy period ahead & exciting plans in place for the next 5 years they are now looking for hire a well-rounded Digital Account Manager / Digital Client Services Manager to join their high performing Client Services team. I am looking for candidates with a proven background in Account Management / Relationship Management / Client Services Management, specifically within the retail industry. Ideally this retail experience will be built around both in-store/high street clients as well as online/E-Commerce/ Digital - I am looking for genuine Omni-Channel experience if possible although candidates with just traditional in-store client retail experience or pure Online Retail experience will be considered so long as they have the commercial chops and Account / Relationship Management qualities. My client innnovates and uses technology advancements to help their clients performance in-store and online in a plethora of ways - you will be managing a number of key accounts in a proactive manner, building relationships & building intelligence about proposed projects/ initiatives that offer the opportunity for you to add value to customers, delivering projects in a timely fashion. This is a fast-paced agency style environment, fun & supportive with tight deadlines and a real client satisfaction (not profit) focus. Sales through service is the methodology here. A strong grasp of marketing / branding is imperative as a big focus of your role will be around digital asset creation & content creation for clients (which is all done 100% inhouse) as is the ability to manage projects, budgets, people and outcomes and ultimately deliver. Being commercially savvy & being able to identify opportunites is crucial for success in this role & I am looking for applications from bright & talented Client Services Managers, Account Managers etc. in the digital or in-store retail arena or potentially from Product or Project Managers in the retail space who are looking to segue into a new arena. This is an excellent role, working for a high growth market-leader that have a genuine niche & long-standing client relations & superb long-term prospects. the role is client facing so you can expect to visit customer HQ's in London on a regular basis so candidates must be happy with some travel. In return you will get the chance to really round off your digital retail (online & instore) profile and build a skill-set that will enable genuine long-term career progression. Excellent working environment and culture with recognition & rewards built into the model for everyone who contributes. Seriously not to be missed, interested candidates should apply ASAP with an up to date CV (Word Format) or call Keagan on 0161 960 0116 for a confidential discussion.