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Bond Williams
,
Ringwood, Hampshire
Customer Service Administrator - Salary DOE - Ringwood
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Job Type: Full-time |
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Overview
Customer Service Administrator required to join our client; a well-established company based in Ringwood. This is an exciting opportunity to join a global company, working in the wider client services team providing professional service and day to day support to clients and colleagues. Key Responsibilities: Assist field-based Consultants within the company with policy management, proposal preparation and the renewal process. Answer customer queries regarding their policies ensuring all information is up to date and correct. Monitor the renewal cycle for customers e.g. gathering information, tracking quotes, ensuring documents are issued correctly and on time reflect company standards. Track the maintenance of insurance and claims records for reporting and audit processes. Respond directly to client questions and requests, asking for assistance from Consultant and Management where needed. General administration duties such as photocopying, faxing, scanning, word processing and filing. Skills and Experience: Excellent administration skills with strong attention to detail. Previous experience within a support-based role preferably within Insurance or Financial Services. Proficient in all Microsoft Office Applications. Excellent customer service skills. If you are interested in the Customer Service Administrator role please submit your details or contact Hannah Hashtroudi - . Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency