IT Support Technician Apprentice

Baltic Training Services ,
York, North Yorkshire
Salary: £10,725 per year

Overview

JTRS Ltd are looking to expand their enthusiastic and friendly team with the addition of an IT Support Apprentice . JTRS encourage their staff to pursue their personal and professional goals and invest in their individual growth to develop a team who are happy and motivated. JTRS are always looking for ambitious people to add to their team and believe that people are more than their list of skills - so even if you don't feel you tick every box - apply JTRS and Baltic Apprenticeships are dedicated to providing an apprenticeship opportunity that will teach you all of the skills you need to succeed. Visit their website to find out more about the company: https:/// Roles & Responsibilities will include but not be limited to: 1st Line IT Support Logging Helpdesk Issues Remote access troubleshooting Configuring systems and updating software CRM Updates Assisting with installations of PC's and setting up Networks across multiple sites Desired Qualities, Skills & Knowledge: Friendly and ambitious team player Good admin and telephone skills Good knowledge of Apple products Problem-solver/logical thinker Basic understanding of remote access Good work ethic Minimum of Grade 4 GCSE/Level 2 Functional Skills in Maths and Grade 3 GCSE/Level 2 Functional Skills in English Language. Salary, Hours & Benefits: £10,725 per annum Monday to Friday 9am - 5pm 37.5 hours per week 21 days holiday plus Bank Holidays Free Tea and Coffee Christmas party and other social events Apple Mac and iOS training There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further. About Baltic: Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need. If this sounds like the role for you, get in touch Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided https:// Eligibility Criteria: Individuals must have a valid and eligible residency status to apply for this role. For more information, please read Annex A on the below document: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/786464/apprenticeship_funding_rules_and_guidance_for_employers_August_2018_to_July_2019_version_2.pdf This job was originally posted as www.totaljobs.com/job/89612941