Service Delivery Officer

Charterhouse Recruitment Ltd ,
York, North Yorkshire
More Details
Salary: £18,096 per annum

Overview

Service Delivery Officer THE COMPANY Our client based in York are looking to recruit a part time Service Delivery Officer to join their driven and dedicated team on a fixed term contract. This is a rewarding role in a modern, progressive and positive environment. WHAT YOU'LL BE DOING - Support the team with creating, maintaining and updating documentation - Create and maintain desk instructions for new processes - Work with project-specific teams to share information about each project and how it fits within the wider programme and the organisation - Assist with initial needs analysis through researching basic information such as demographics of locations, existing services, constitution of Clinical Commissioning Groups/Local Authority, community groups, external funding opportunities - Maintain project filing, recording and reporting systems - Arrange, coordinate and attend meetings including preparing agendas, room booking, setting up equipment, distributing meeting papers, taking minutes, noting actions/tasks and monitoring action completion - Liaise and co-ordinate delivery with external partners and with various project team members, as appropriate - Project delivery administration and processing purchase orders/invoices ready for authorisation - Support the team in producing timely and informative updates on programmes through provision of beneficiary information and digital analytics - Collate information to inform progress reports to funding organisations, partners, other departments and the senior team - Support the team to develop the monitoring and evaluation of projects so as to make sure that they meet the requirements of funders - Collect and collate information to enable project teams to report on progress and impact and complete any other project tasks as requested - Support the team to co-ordinate input into monitoring and financial reporting to key stakeholders, funders and delivery partners - Sharing relevant information with colleagues (through hard copy circulations and email) YOU MUST - Substantial administrative experience and proven organisational skills - Organising and coordinating activities - Customer/client-focussed delivery - Organising meetings, including preparation of agendas and minute-taking - Good written and verbal communication skills, with the ability to collate and present information to others, including excellent analytical and numeracy skills - Effective administration skills, with the ability to organise own workload in order to meet tight deadlines - Competent user of Microsoft Office software (Word, Excel, Outlook, PowerPoint) - Able to handle pressure and work across a number of projects - Able to work independently and collaboratively using own initiative - Approachable, friendly, helpful, courteous, self-motivated and reliable - Flexible, adaptable and resilient to work demands and change - Understanding the needs of the internal or external customer and keeping them in mind when taking action or making decisions WHAT'S IN IT FOR YOU? £18,096 pro rata per annum Part time - 21 hours per week Fixed term contract until 31 May 2021 Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data. http://privacy-notice/

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