Product Features
Blog
Contact Us
Sign In
Neaves & Neat Employment Services Ltd
,
Bedford, Bedfordshire
Administrator
|
|
Job Type: Full-time |
|---|
Overview
Administrator We are currently recruiting for an Administrator to join a well-known company who are the largest amongst their sector at their head office site in Bedford. The company is fast-paced and really values your skills and hard work, you will be working within a positive and focused team. The role is on a temporary basis with the opportunity of becoming permanent. The administrative function supports a wider business solution for a major customer, managing data and process flows and sales processes using an Inventory Management System (IMS). In particular, the Administrator is responsible for updating a number of in-house systems and fulfilling business processes to support a range of pre and post sales activities. Duties / Responsibilities Answer and respond to emails and telephone enquiries from internal and external customers, within SLA's Deal with pre- and post-sale issues, queries or complaints in a timely and satisfactory fashion. Escalate any complex issues to the Administration Team Leader Complete various administrative tasks and follow a range of business processes, update in-house systems in accordance with business requirements to achieve internal KPI's and customer SLA's Develop understanding and skills using a new Inventory Management System (IMS) and reporting tools Ensure that all Quality and Health and Safety standards are met or exceeded at all times Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development Required experience and skills Data Management experience High level of attention to detail Excellent Customer Service Adherence to processes Good understanding of Microsoft Office products Excellent keyboard/data entry skills Location: Bedford Hours: Monday / Friday 9am - 5:30pm Salary: Competitive Benefits: Company pension, excellent Learning & Development training options, Free parking, reward schemes and more If you have not received a response from me within 4 working days then unfortunately your application has been unsuccessful for this vacancy. We update our vacancies daily so please do not hesitate to apply if another vacancy catches your eye. Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy.