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Boux Avenue
,
London, Greater London
HR Advisor
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Job Type: Full-time |
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Overview
Who are we? Born out of a love for lingerie, nightwear, swimwear and all things romantic, Boux Avenue brings traditional service, superior fit and outstanding quality to a modern and beautiful setting both in-store and online. Customer’s in-store will experience a luxurious shopping haven, where they can receive free bra-fittings and fitting rooms with 3 different light settings and an intercom to communicate with the fitting experts. Online, customers can take advantage of free returns, a click and collect in-store service (to collect from one of our 30 Boux Avenue stores, or from over 200 Ryman stores) and beautiful free gift wrapping. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you’re looking for everyday essentials or something a little sexier. What will your duties be? Administration Overall responsibility for HR administration for Support Centre and Stores Using Payroll & HR system to assist with HR queries and run regular monthly reports and ad hoc when required General administration support to all of the HR team, including note-taking for formal meetings and supporting with writing and posting letters relating to employee relations matters The first point of contact for any HR queries from Head Office and Stores Process administration relating to maternities/promotions/transfers/starters & leavers/change of hours Resourcing Prepare and issue offer contracts to successful candidates Ensure that all paperwork is returned promptly and that employee details are loaded onto the HR system promptly and accurately Ensure that all colleagues have the right to work in the UK at the point of employment and ongoing and that any issues are highlighted to the HRBP Ensure that the correct references are obtained Ensure colleagues are fully equipped to commence their roles and that procedures and process has been followed accurately General Manage the administration of company cars Create and issue all new and replacement colleague ID cards and colleague discount cards Manage and respond to all external requests for referencing including mortgages and employment Responsible for the distribution of incoming and outgoing post Ensure that all administration tasks and duties are completed accurately and timely Develop very effective working relationships with line managers and HR support functions Deliver a commercially focussed HR service for defined functions and stores within Boux Avenue Proactively contribute to both the commercial success of Boux Avenue and the People/Culture agenda of the business. Put forward ideas and suggestions to improve the performance and resilience of the business Employee issues and queries, including disciplinary and grievance Support and produce regular weekly, monthly and ad-hoc reports to the Head of HR Contribute to the identification and development of successors for key roles (specifically Store manager roles) Proactively support increased colleague recognition and engagement Help to identify management development needs and ensure that they are effectively communicated and built into the business’s development plans Ensure all managers understand the business’s core values and behaviours, and are able to apply them consistently across the business when managing teams Build a strong and effective working relationship with the Learning and Development team Support the management and delivery of business-specific pay, reward and policy arrangements Manage all employee relations issues in the designated functions and stores, ensuring line managers have the appropriate skills and advice required to deliver a consistently fair and productive working environment Support the employee recruitment process, including induction and onboarding What we need from you Proven experience as an HR Advisor in a fast-moving customer-facing business (ideally retail) Able to work effectively with colleagues to create a "joined-up" approach to HR across the business and the Group Able to provide clear and concise advice and guidance to line managers while maintaining a strong and effective working relationship where managers want to seek advice Proven ability to advise, coach and encourage a team of managers and store managers Good organisational skills. Able to prioritise, organise, and report back accurately and concisely Vision and creativity and the ability to constructively challenge conventional thinking Be up to date with current Legislation Adaptable and pragmatic but able to "put their case" on a point of law or principle when required Gets involved and gets things done. This is a hands-on role in a hands-on organisation High levels of energy and enthusiasm Are there any benefits? In return, you will be offered a competitive salary, good holiday entitlement, fun working environment with regular social events and some great benefits including generous discounts across the brands within Theo Paphitis Retail Group Please note that due to the high volume of applicants, only successful candidates will be contacted. If you have not heard from us within 14 days of your application, please assume that you have been unsuccessful at this time. Do keep your eye on our website for any suitable roles in future and apply accordingly.