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Specialist Recruit
,
Leatherhead, Surrey
Customer IT Executive
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
IT Customer/Technical Specialist Leatherhead, Surrey £20-23k Great benefits and working environment Our amazing client in Leatherhead is looking to strengthen one of their growing departments. You will be required to provide pre and post-sales support for the client’s Microsoft Online Services Duties will include: Pre and post-sales support (part-technical) around Microsoft and other Online Services Providing customer direction with clients Offering set up guidance for Microsoft Cloud Services Maintenance and updating of Cloud Support Intranet page Producing and maintaining relevant customer and internal documentation Providing Internal training when and if required Take responsibility for basic and intermediate customer queries & escalate more complex queries Attend Customer review meetings if required Training customers on multiple MS portals and best practice management of these Knowledge & Skills Required Good level of customer service skills essential Exchange, SharePoint, and other MS Cloud administration skills desirable Organised individual with excellent time management Previous IT, Sales support or customer service experience Educated to GCSE standard with Maths and English Outlook, Word, Excel, and PowerPoint experience / knowledge essential If this role sounds of interest, and you wish to see a job spec, please give one of our consultants a call at Specialist Recruit or apply online Please note a consultant at Specialist Recruit will be in touch with you regarding your application should you be suitable for the role. Please be aware that under the requirements of the General Data Protection Regulations, (GDPR), May 2018, in applying for this position either by way of your initial CV submission and/or subsequent Registration Interview you, the "Data Subject/Candidate" , will be supplying Specialist Recruit International Ltd with "Personal Sensitive Data" . Full details of how our agency complies with the new GDPR legislation can be found on our website and will be confirmed upon registration.