IT Helpdesk/Technical Support

Revive Recruitment ,
Chester, Cheshire
Job Type: Full-time
Salary: £18,400 per annum

Overview

Revive Recruitment are working with an established business to recruit a new member to their IT team: Position: IT Helpdesk/Technical Support Hours: 9.00 am to 5.30pm, Monday to Friday Salary: £18,400 per annum Location: Chester Purpose of the Role: This is an exciting opportunity for an ambitious candidate to join a faced paced technology business. You will play a key part in exciting new projects and work within a great team environment. This role will suit someone who is technically minded but who seeks the opportunity to be a key player in operations, it will allow you to have exposure to all elements of IT including Infrastructure, Technology Equipment System Access and first line support. Key Objective: To trouble shoot systems or platform related issues and provide technical solutions Install and configure systems based on defined standards Support the company business systems and equipment and provide support to all users Ensure systems are appropriately monitored for health and capacity Maintain and enhance system capability Ensure standard documentation is updated appropriately Ensure all elements of the system are working together properly as designed Knowledge / Skills/ Experience / Special Requirements: A keen interest and background in IT A broad knowledge of software development Strong communication skills and must be personable Competent in Microsoft office The Benefits 25 days holiday plus Bank Holidays, pro rata Hours - Monday - Friday 9am - 5.30pm (one hour lunch) Free Parking Kitchen Facilities Contributory Pension Scheme Unfortunately due to a high volume of CV’s we cannot respond to every applicant. In the event that we haven`t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy Key Words: IT, IT Support, Technical Support, Helpdesk, Technology